Frequently Asked Questions

Frequently Asked Questions

Program

At the Phoenix Asheville, all wellness programs are designed to holistically address the foundations of lasting wellness: fitness, nutrition, rehabilitation and mindfulness. We accommodate individuals, couples and groups, and also host corporate retreats and full rentals. Our commitment is to an intensive and results-oriented experience designed to manifest positive change. Check out our signature six-day program, The Phoenix Fire, and our introductory four-day program, The Phoenix Rising.

Our six-day program runs from Sunday at 1pm ET to the following Friday at 11am ET. Our introductory program runs Sunday at 1pm ET to Thursday at 11am ET. We do not currently offer any extended stays, but you can leave the property on Friday and return for the following week’s program, checking in again on a Sunday.

Phoenix Fire – 6 days,  5 nights

Phoenix Rising – 4 days, 3 nights

The Phoenix Wellness Retreat is designed to be all-inclusive at US $7,200 for The Phoenix Fire and US $3,100 for The Phoenix Rising program. However, the price does not include gratuities or any additional services or special add-ons.

What this includes: 

  • Pick up and drop off in Asheville and transport to and from the Retreat Center
  • Four massages (Monday through Thursday, The Phoenix Fire)
  • Three massages (Monday through Wednesday, The Phoenix Rising)
  • Access to forested hiking trails on site
  • Expert yoga instruction (morning and evening)
  • Expert hiking guides and naturalists
  • Expert fitness teachers
  • Expert speakers in the field of health and wellness
  • One optional cooking class with our chef
  • One optional art course with our artist in residence
  • In-house laundry service Tuesdays and Thursdays 
  • Housekeeping

Click here for a sample Daily Schedule.

You can check out our available programs here.

Yes, a deposit of US $2,500 is required to secure your registration for either The Phoenix Fire or The Phoenix Rising. If cancellation is received at least 30 days prior to arrival date, the deposit will be refunded or applied to a future visit within one year. If cancellation is received less than 30 days prior to the arrival date, the deposit is nonrefundable and will be forfeited. **Covid policy – deposit is fully transferable to a future retreat date of your choosing in the event that you need to cancel due to Covid. Positive result documentation must be provided to apply.

Our capacity is extremely limited, so we strongly recommend you register for our programs at least three to six months in advance.

Our wellness programs are immersive experiences developed to fully engage guests in our specially designed schedule. Because of this goal, we do not allow current guests’ private vehicles on site. If you forgot something, we have it. If there’s an emergency, we will support you.

Our guests must be 18 years or older. 

Programs are carefully designed to be challenging and produce results. They have been created to progress sequentially, with each day becoming more challenging as the hikes become slightly longer. Please address any concerns about your physical condition in your registration and a member of The Phoenix Wellness team will contact you to discuss your concerns in more detail.

The Phoenix Wellness Retreat is located in the Blue Ridge Mountains of Western North Carolina. In general, the terrain is mountainous and wooded. There are many different hikes available, ranging from well improved and easy paths to rustic and extremely challenging paths. (omit ‘Selected’) Daily hikes will be chosen based on a number of factors, including the overall program schedule, weather, the individual participants and the trail conditions.

Our signature programs run from May until mid-November. The climate in this region is generally mild, with spring starting in March. Summer highs of 90° F occur in July and August. Fall season is spectacular in the Blue Ridge Mountains, with peak colors typically seen October-November. Please email our Wellness Team for more details prior to your arrival. 

You will leave feeling energized with more clarity and greater peace of mind. You will be ready to return to your life with renewed vigor and a plethora of new wellness practices to incorporate into your daily routine. 

The health and safety of our guests and staff is our highest priority. We’ve made several adjustments to our programs to ensure appropriate social distancing. We’ve installed the highest standard air purifiers in the center and heightened our cleaning protocols to align with current CDC standards and best practices. 

For additional concerns, please contact us at info@phoenixwellnessretreat.com.

Travel & Transportation

Airport pickup is available from Asheville Regional Airport at 1pm ET on Sunday.

The following airlines fly into Asheville Regional Airport:
Allegiant, American Airlines, Delta, Sun Country Airlines, Jet Blue (coming in 2022) and United Airlines. 

There are also private airport options.

The Phoenix Wellness Retreat provides complimentary transportation to and from the Asheville Regional Airport. If you are on a private flight, transportation can be arranged. Transportation details will be coordinated upon completed registration. We are happy to answer any additional questions. You’re welcome to email us at info@phoenixwellnessretreat.com

A program-specific, seasonal packing list will be provided as part of the welcome package for all confirmed guests.

Yes, we do have designated Wi-Fi areas at The Phoenix Asheville. You’ll be able to take care of work calls or emails at specific free times during our week’s schedule. We do encourage you to try a technology detox during your stay. 

Asheville is full of amazing accommodations, sights, hikes and restaurants. Here is a list of our top recommendations of where to stay and what to do. 

Accommodations

  • The Foundry Hotel
  • Hotel Arras
  • The Windsor Boutique Hotel
  • The Omni Grove Park Inn

 Sights

  • The Blue Ridge Parkway
  • The River Arts District
  • Biltmore Estate

 Hikes

  • Craggy Gardens Pinnacle
  • Mount Pisgah
  • Dupont State Recreational Forest

 Restaurants

  • Modesto
  • Plant
  • Curaté

Food

We believe nutrition represents a key component of wellness. Our menus are designed by nutrition professionals to promote healing and fuel your activities while at the retreat. Menus will be developed with organic, locally sourced, sustainable ingredients and will be fully vegan.

Yes, in most cases. Please articulate any special dietary allergy or requirement as part of your registration. A member of the Phoenix Wellness team will contact you directly to address your request.